Water Damage Restoration in Palo Alto, CA

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Expert Restoration & Cleanup in the Bay Area

H&L Remediation is the leading provider of water damage restoration in Palo Alto. We are licensed, insured and possess esteemed certifications including the IIRC (Institute of Inspection, Cleaning and Restoration Certification). We’re also one of the most experienced water removal companies operating in Palo Alto with 500+ customers serviced each year in Santa Clara County. We are versatile, capable of handling jobs of all sizes. Whether you have fallen victim to a leaking dishwasher or overflowing toilet; or a larger scale problem such as a whole home flood or water heater malfunction, we have a solution that is right for you!

Do I Really Need to Hire a Water Damage Restoration Company?

The simple answer is yes, contacting a water damage restoration company in Palo Alto is the smartest move when dealing with any water damage, big or small. Hidden moisture is a significant concern, often leading homeowners and business owners to tackle flooding themselves, only to face issues like strange odors, warped walls, and visible mold growth later on.

These problems could have been prevented if the restoration process had been handled correctly from the beginning. To prevent extensive damage and costly repairs, unseen water must be addressed, dried, and dehumidified—requiring specialized equipment only a water damage company possesses.

What is the Process for Water Damage Restoration?

Below you will find a step by step outline of our water damage restoration process from beginning to end. It will tell you what to expect throughout the remediation process.

Before we can start removing the water, we make sure to document all damages caused by the flooding. This documentation serves as a clear record for your insurer, ensuring that all damaged items are accounted for. Once the documentation is complete, we move on to the estimation process, which outlines all costs associated with water extraction, remediation, and dry out and dehumidification. This estimate serves as our water damage restoration protocol.

The best part? We provide all of these services 100% free of charge before you even decide to hire us. We understand how challenging this time is for you and are committed to putting your needs first.

Next up, we will perform a quick and careful pack up of items that have been damaged. These items can be worked on to be recovered off site. Items deemed irreparable will be identified and trashed with the permission of the customer. All items affected by water will be cataloged and included in the insurance report for compensation.
Based on various factors such as the affected surface area and the specific situation, we’ll decide on the most effective method to remove all standing water from your home or business. Our goal is to extract the water swiftly to minimize contact time and prevent further damage.
This is where the equipment gets to work for us. We will use specialized drying and dehumidifying equipment to remove any residual moisture that the extraction process leaves behind. The machines can run on their own and do not need an operator. This means we can leave them on site for 1-3 days depending on the severity of the damage and you only pay a small rental fee. This also means you can begin to get back to normal without having a crew of water damage experts inside your home for longer than is necessary.

Common Causes of Water Damage in Palo Alto

You may think you’ll never need water damage restoration in Palo Alto because it doesn’t rain here that often. But flooding is not entirely uncommon – Palo Alto’s second largest flood in recorded history happened on December 31, 2023, and with an increase in rain events and atmospheric rivers over the last few years, it may happen again.

But flooding isn’t the only possible cause of water damage. Here are some others:

If you notice any of the above have caused water damage, get in touch with H&L Remediation immediately to restore your home to its original condition.